Customer Service Executive Domestic

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Title of the Job:

Customer Service Executive Domestic

Brief description of the job:

• Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications. • Follow up to ensure that appropriate actions were taken on customers’ requests. • Refer unresolved customer grievances or special requests to designated departments for further investigation.

Working Hours: 9 hour shift

Requirements (Education): Bachelors qualified

No. of Vacancies: 20

Skills & Abilities:

• Proficient with MS Office particularly MS Excel (Spreadsheet) • Possess Knowledge of Call Center Operations • Must be flexible to work in shifts • Excellent communication skills

Age limit: 20 to 30 Perks:

Medical Insurance, Permanent Employment Status, PF & Overtime provided, Internal Job Posting, Annual Leaves, Leaves Encashment, Referral Bonus

Gender: Male & Female

Job Shift: On Rotation

Job Type: Full-time

Salary: 15,000 to 25,000 per month

Transport: Conveyance will be provided to females only, males own transport.

Email Subject should be “Customer Service Executive Domestic”

ibex. is in search of talented and motivated individuals for the post of Customer Service Executive Domestic in the field of Customer Service in one of their office located in Lahore, Karachi, Islamabad – Pakistan. The ideal candidate should have bachelors qualification and atleast fresh graduate of experience. The position require support, domestic, customer, service, calls, recording, process, forms, office, excel, center, operations, flexible, communication, medical, internal, bonus, male mandatory skills. This is a Full-Time on rotation job.Salary vary between 15k to 25k (PKR) per month depending upon skills and years of experience candidate got

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