Customer Service Representative

We Care Here, Lahore, Pakistan

PKR. 40,000 – 60,000 /Month

Working Hours: 5:30 pm to 2:30 am (On-site)

Job Requirements:

Provide splendid customer service to customers in a friendly and courteous manner at all times.
Have sufficient knowledge about the company’s products and services and respond to all inquiries accordingly,
Establish and promote cordial relationships with customers, ensuring prompt attendance to their inquiries and solving their problems to grant them maximum satisfaction.
Ensure that customers’ confidential information is properly protected and only used for official purposes.

Job-Specific Skills:

Effective listening skills are demonstrated by the ability to listen to other people talk without interruptions, understand them, and then propose solutions or make contributions based on the points made.
Strong communication skills characterized by excellent writing and speaking skills.
He/she must also have excellent negotiation skills and be able to influence people.
He/she must possess excellent multi-tasking skills and be able to function under pressure.

Ability to use the computer efficiently and also learn how to use new software.

Fluent in English, Customer Analysis, Customer Service Operations

Industry:

E-Commerce / E- Business

Functional Area:

Client Services & Customer Support

Total Positions:

1 Post

Job Shift:

Third Shift (Night)

Job Type:

Full Time/Permanent

Job Location:

Lahore, Pakistan

Gender

No Preference

Minimum Education

Bachelor

Career Level

Entry Level

Minimum Experience

1 Year

Apply Before:

Oct 12, 2023

Posting Date:

Sep 11, 2023