WhatsApp users are expressing dissatisfaction with the disruption in services.

The inability to download audio, video, and photo messages on WhatsApp is a common grievance among users. The WhatsApp message, “Couldn’t download the document,” is being received by certain users. Do it once more. Make an attempt to connect to WiFi if the issue persists.

According to the Pakistan Telecommunication Authority, the continuous problems that the nation’s cellular subscribers are having with WhatsApp services are simply a “technical glitch.”

Pakistan is home to 52.3 million WhatsApp users, according to a 2024 estimate by the World Population Review.

A substantial setback was experienced by internet customers in April when multiple spots of damage were found in the fiber optic cable that connected Singapore to Pakistan and Europe.

In Southeast Asia, the Middle East, and Europe, internet service has been disrupted due to damage to the fiber optic cable that connects Singapore to Pakistan and Europe from multiple locations close to Indonesia.